Terms of Use

Tobacco delivery in melbourne NowTerms and Conditions

Last Update: 18th July 2020


“247Store” means Caravel Supermarkets Pty Ltd ACN 618 373 943 and any of its subsidiaries and licensees.

“Website” means https://www.247store.com.au.

A reference to “we”, “us” or “ours” is a reference to 247Store. A reference to “you” or “your” is a reference to the person who is taken to agree to these terms and conditions.

AUD: All prices are in Australian dollars.

Goods remain property of 247Store until payment is made in full.


Once your order is confirmed the assigned delivery driver will contact you to confirm your details are correct and advise you of an approximate delivery time.

If we are unable to contact you we will offer to deliver the items at a later time, or we can refund you for the amount of the order except for the delivery fee which will still be charged.

The majority of our orders are delivered to your location in 20 minutes to 60 minutes. Occasionally delivery may take longer, usually due to factors out of our control like unfavourable traffic conditions or weather events. Due to this, we do not guarantee our delivery time.

Cancelled Orders

If your order has been cancelled because of an incorrect address, phone number or if you are unable to provide photo identification you will be refunded for the amount of the order except for the delivery fee which will still be charged.


Once a chargeback is made against 247Store, we will immediately investigate the order. If it is determined to be an order made with fraudulent card details we will refund immediately and report the order to police. If the chargeback is made after we have completed the order, or when the order is on its way, we will dispute the chargeback with our payment processor and the customer will be permanently banned from using 247Store.

Liability Disclaimer

This website is provided to you by 247Store in good faith but 247Store does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the website or the content or any websites to which the site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

To the extent permitted by law, 247Store hereby disclaims all liability in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the service and/or any website to which the site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

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